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ChargePoint

ChargePoint

4.3
Rating
1,000,000+ Downloads
/ Version
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Information

  • Category: Navigation
  • Price: free
  • Age Rating: Everyone
  • Available on: /
  • Developer: ChargePoint, Inc.
  • Updated on: Jul 3, 2026

ChargePoint is an app that allows users to find and use electric vehicle charging stations. The app includes a map of all available charging stations, as well as the ability to see how many spaces are available, how many plugs are available, and what type of connector is needed. Users can also see reviews of charging stations, add their own reviews, and rate stations.

Features & Highlights

ChargePoint is a leading app for electric vehicle (EV) drivers, offering a suite of features that enhance the charging experience. Here are some standout highlights:

  • Real-Time Charging Station Locator: Easily find nearby charging stations with live availability updates. I remember being on a road trip and using this feature to quickly locate a charging station near a rest area, ensuring I had enough battery to continue my journey.
  • Smart Charging Notifications: Get alerts when your vehicle is fully charged or if charging stops unexpectedly. One day, while at work, I received a notification that my car was charged and ready to go, allowing me to plan my departure without worrying about battery levels.
  • Flexible Payment Options: Pay for charging directly through the app using various payment methods. I found this feature particularly useful when I needed to charge my car while running errands, making payments easy and hassle-free.
  • Charging History and Insights: Track your charging sessions, costs, and energy usage over time. This feature has helped me manage my EV expenses and optimize my charging habits based on usage patterns.

Real Experience Using ChargePoint

Application Scenarios

My daily life revolves around my electric vehicle, and the ChargePoint app has become an essential tool. Whether I'm commuting to work or planning a weekend getaway, the app has consistently aided my charging needs. For instance, during my recent trip to the mountains, I used the app to identify charging stations along the route. The real-time updates allowed me to avoid potential detours and ensure I had enough power to reach my destination without anxiety. Additionally, I often find myself charging while grocery shopping, where ChargePoint's ability to show available chargers nearby makes it incredibly convenient.

User Experience

The user interface of the ChargePoint app is intuitive and user-friendly. Upon opening the app, I am greeted with a clean layout that makes navigation straightforward. Finding charging stations is as easy as tapping a button, and the map feature provides a visual overview of available options. The workflow from locating a station to starting a charging session is seamless. I’ve experienced minimal lag, and the app performs flawlessly, even during peak times. After using ChargePoint for several months, I feel confident in its reliability and efficiency, enhancing my overall EV experience.

Pricing

ChargePoint operates on a pay-per-use basis, which varies by location and station owner. While some stations offer free charging, others may charge a fee. I appreciate that the app provides clear pricing information before I start charging, allowing me to budget my expenses effectively. Overall, I find the pricing to be fair, especially considering the convenience and accessibility it offers.

Updates & Support

ChargePoint is dedicated to improving user experience through regular updates, which often introduce new features and enhance performance. I've noticed improvements in the app's speed and additional functionalities over time. Their customer support is also commendable; I reached out with a question regarding a charging station, and their response was prompt and informative. Knowing that there's reliable support gives me peace of mind as a user.

Security & Privacy Review

As an American user, security and privacy are paramount when using apps like ChargePoint. The app is available on trusted platforms like the App Store and Google Play, which adds a layer of reassurance regarding its legitimacy. During registration, ChargePoint requires basic personal data, such as an email address and payment information, which is standard for most apps. However, I feel comfortable providing this information given their commitment to secure transactions.

ChargePoint does not bombard users with ads, which enhances the overall experience. Furthermore, I appreciate that they are transparent about data tracking, primarily focusing on improving services rather than invasive marketing practices. This approach makes me feel valued as a user, knowing my data is handled responsibly and ethically.

Pros
  • Wide network of charging stations available nationwide
  • User-friendly mobile app for easy access
  • Fast charging options for quicker vehicle turnaround
  • Real-time availability updates to minimize wait times
  • Flexible payment options for convenient transactions
Cons
  • Limited charging station availability in some areas
  • Higher pricing compared to competitors
  • App can be unreliable and glitchy
  • Customer service response times may be slow

User Reviews

(53.6K Reviews)
  • Dmitri Kazanski
    2026/04/29

    Chargepoint is the charging app outside of Tesla Supercharger. Unfortunately, this is the same thing as being the slimmest kid at the fat camp. Charging works most of the time (about 80% of the time bases on my observations). Sometimes the charging stops for no particular reason. Sometimes the charging power (speed) drops in half, but you still pay the same rate per hour.

  • Brett Norman
    2026/07/02

    Chargepoint is the #1 service to choose if you like being stranded at a charging station with no way to charge. Seriously, what are you thinking with this new app? This service has quickly gone from my favorite, daily, reliable one to avoid at all costs. You guys are starting making EA look good, something I thought was impossible. I've had to update my payment information several times in one day because the app thinks it doesn't have it, even though it shows it correctly in the app.

  • Diana Jimenez
    2026/07/01

    If there are any station with multiple chargers, it makes you hit the "get notified" for each single station. There used to be a choice to select notifying for one station or all in that garage/facility. Edit 07/01/26: The app doesn't allow for any notifications if a charger becomes available. It got worse than having to select individual stations.

  • Bryce Thai
    2026/07/04

    Went from a functional app to vibecoded garbage. Everything takes ages to load now, I'll get randomly signed out, and I can't see live charging stats. The old app used to be very ergonomical, and the map would show precise locations for charging station and its status of whether it was occupied or not. Now I have to zoom in to microscopic detail, which takes forever to do because everything takes forever to load.

  • Chris V.
    2026/07/02

    Recent updates have made this app much worse in a number of ways. Constantly defaulting to "available" and that category filtering out available stations that are private is annoying, it nags for location way more often, and most recently it keeps logging me out so I don't get notifications. It worked fine for years until these most recent changes.

Review Source: Google Play store public user reviews.

FAQ

Does ChargePoint collect my personal data?

ChargePoint does collect some personal data to enhance user experience, but it adheres to privacy policies and regulations to protect user information.

Does ChargePoint offer a free trial or free version?

ChargePoint does not offer a free trial, but the app is free to download and use for locating and managing charging stations. Charges may apply for the actual use of charging services.

Does ChargePoint require an internet connection?

Yes, ChargePoint requires an internet connection to access real-time information about charging stations and to manage your charging sessions effectively.

How can I contact support or send feedback for ChargePoint?

You can contact ChargePoint support through the app, their website, or by emailing their support team directly, and feedback can be submitted via the app or website as well.

How do I manage or cancel my ChargePoint subscription?

You can manage or cancel your ChargePoint subscription through the app settings or by visiting the ChargePoint website, where you can find account management options.

How to use ChargePoint

How can I find the customer number for ChargePoint?

The customer number is available in the ChargePoint app under the "Help" section or on the ChargePoint website.

How do I activate my ChargePoint account?

To activate your account, click the activation link sent to your email after registration. Follow the instructions provided to complete the process.

How do I contact ChargePoint customer service?

You can reach ChargePoint customer service at their support number found on the app or website. They also offer support via email and chat.

How do I log in to the ChargePoint app?

Open the app and tap "Log In." Enter your email and password associated with your account, then tap "Sign In."

What's New

  • What's NewThe all-new ChargePoint app - your smartest way to charge!Dark mode - easier on your eyes, day or night across the entire appRate your experience - share feedback right from the appOmniPort & NACS compatibility - Tesla connectors now show correctlySmoother payment verification - no more interruptions during migration