Hik-Connect typically offers a free version that provides basic features for managing your devices, but advanced functionalities may require a subscription.

Yes, Hik-Connect requires an internet connection to remotely access and manage your Hikvision devices. Without an internet connection, local access through the device's local network may still be possible.

You can contact Hik-Connect support through the app's help section, where you can find options for submitting feedback, reporting issues, or accessing customer support resources.

You can manage or cancel your Hik-Connect subscription through the app's settings or your app store account settings, depending on how you subscribed. Instructions are provided within the app for your convenience.