4.2 




3/28/2019. The performance is terrible, unusable actually. I have a OnePlus 6T and after the first two articles are read, it takes a minimum of 10 seconds, often longer to get to the next article. I have a 28 Mb/sec WiFi link. I do not use the video reports, I want to read the copy. I feel swamped with adverts. Worse than clickbait. Maybe it is designed better on iOS. There could definitely be a better way to cache the ads so bandwith is not swamped with them and smothering the news feed.





I think I'd be a great idea to upgrade the app for 3G service to 5G. that way I would not have to wait 30-45 seconds for the video to actually play! I've cleared cache, unistalled and reinstalled to no prevail. I downloaded it to my work phone and what do you know it still is horrible. If you stick around to watch a video it has to be VERY instructing, even then you get so frustrated you give up half the time.





I do like the push headlines for important news stories, and updated info as they come out, I would like to get pertinent information as it becomes available, but more often than not, the "live broadcast updates " from Turner or Abbot, etc, just shows the thumbnail with the play icon, when pressed, all I get is the continuous spinning line of 'loading..trying..looking..' but not being able to play the video/news clip. Sometimes an earlier clip on the same page will play well, but not the 1st 1





Older version no longer worked, so was forced to update. On new version, none of the videos can go into full screen mode. Also, every time you rotate your phone (when playing a video), video restarts. The 1 minute weather update was great, but not being able to play it full screen is a disappointment. Time to search for a new app, will give KPRC 2 a try.





I'm not a fan of the new layout of the app. I dislike how majority of the stories are now small tiles at the bottom. I prefer how the top stories look where I can see a few lines of the article to determine if I would like to read more about it. I found I am not really going to the app anymore for my news because of this.
Review Source: Google Play store public user reviews.
You can reach customer service by visiting the ABC13 website and using the contact form or calling their support number listed there.
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The customer support number for ABC13 Houston can be found on their official website under the contact section.