• Patrick Botz

  2026/01/05

  

  So much potential! Unfortunately, the app doesn't live up to it. I must say it has improved over the years, but still needs some improvement. Here are a couple things: 1: You have to delete messages individually. You should be able to delete or archive in bulk. I have 100's of messages in my various in boxes. 2: I often log in as my wife to check test results. Even after switching back to my account some messages I send appear to be sent by her!

• Brooke

  2025/08/18

  

  Good, but not great. When I'm looking for an available time for an appointment, occasionally it will show that there isn't anything at all, but when I go on my computer there's tons of openings. Additionally, I wish the ability to clear notifications was an option. I don't really care about viewing every single estimate, but the notifications linger forever.

• Jonna Zarbano

  2021/01/20

  

  Every once in a while, I can't sign in. Usually, it goes away in a day or two. I haven't been able to sign into the app for weeks now. I tried clearing cache, uninstalling and reinstalling, resetting my password. Nothing works. What good is the app that holds all of my medical data if it doesn't work? I can sign I to my portal on my computer, but who wants to do that when I'm not at home? An 800 number for issues should at least be on the splash page so I'd know who to call to fix this hot mess.

• Scott Sargent

  2025/01/17

  

  Very buggy. The app can't seem to make up it's mind whether it wants your fingerprint or your username and password to log in. Navigation isn't intuitive. For instance, if you want to send a message to a specific provider, you don't go to the message tab. You go to the health record menu, then select care team and recent providers to find the one you want to send a message to. I would think that list would pop up when you select the recipient in messages.

• Jade Ratsch

  2022/04/16

  

  Just before the new update I couldn't use the app to view my account and with the update, I still can't! It takes me to a website, I enter my info and then I get an error. I don't know what the error means, it's not for an invalid username or password. This is super frustrating as I have to call in to make a payment instead and the phone system is not user friendly and takes forever and a day to get through all the prompts for info.

• Ryan Gabriel

  2026/06/28

  

  app doesnt work for nothing. lucky to even get logged in.. worse app yet.

• Samy Mahmoud

  2026/06/26

  

  Greatest Medical Reference, Accurate, Helpful, Best friend for all Human. Thank you Mayo Clinic

• Charron Warner

  2026/06/25

  

  sometimes helpful Information.

• Jackie Duncan

  2026/06/17

  

  Constant errors. Can't log in anymore 🤷🏼‍♂️ Tried to uninstall and reinstall multiple times with zero success. So much for being able to conveniently pay my bill.

• randy edwards

  2026/06/12

  

  Rarely works correctly. Try to open messages from Mayo and after waiting and waiting it tells you their error. Go back to the system you had before.

Review Source: Google Play store public user reviews.