2.9 




WHAT THE H*LL SAMSUNG! Ever since the last update it is virtually impossible to connect my phone to the printer. Takes sometimes up to 40 attempts (no joke) or more to connect. It seems I always end up bringing out my laptop and connecting it with a printer cable in order to print a document. I don't understand whats going on. It use to work fairly decent before. I think its time to look into other printing options, because either the printer or the app really blow.





After setting up my M2020 with the Samsung Easy Printer Manager, it was simple to use. BUT then it disconnects, and re-connecting is a PITA, so I often just give up. Theres no option to navigate folder by folder. The app scans the phone and lists ALL files, so I have to know the EXACT name of the file. Finally, it can't be moved to the SD card any longer. 80+ megabytes is far too big for something only used occasionally and that works erratically. Uninstalled.





There's a bug with the version updated around Nov. 2019 where scanned pdf files have nothing but blank pages, which makes the scanner unusable or useless. Also, the scanned images are no longer stored to the Scan folder as they used to be but to a secure folder somewhere that cannot be found, which seems to cause problems with sharing with other services such as Google Photos.





Is this app going to be updated so that it can set up a wireless printer without being blocked by Google for accessing sensitive info? It's no longer an option to enable less secure apps. If it detects an error, it'll be useful to the user for it to stay in screen to be able to read it rather than just hear a beep and it go back to the default screen.





This app was working fine until recently. Now my scans are cropped and only a little part (like a thumbnail) is showing in the final output. This is extremely painful as I am not able to use the scanner. Can you please fix it...I mean it was working fine before, so it's probably one of your recent updates. (I tried using both Android 9 and 10 - same issue)
Review Source: Google Play store public user reviews.
Yes, you can use some features without an account, but logging in provides access to additional functionalities and cloud services.
You can reach Samsung customer service through their official website or by calling their support number listed in the app. Check the app for the most accurate contact information.
On your device, go to the app settings, find Samsung Mobile Print, and select 'Uninstall'. Confirm the action to remove the app.
Open the app and tap on the login option. Enter your Samsung account credentials or create a new account if you don’t have one.
Tap on the 'Forgot Password' link on the login screen and follow the prompts to reset your password via your registered email.