4.7 




I was very disappointed. This is nothing special, just basically gives coupons which I already get in my email and the ability to search for locations which Google maps already does. What would make this 5 stars? Ability to add your specific vehicle(s), track oil changes and other services that are due for each. Come on guys, I know you can do better than this!





As basic as this app is (only shows location, coupons and supposedly wait times) it seems they missed the mark. Every location except a couple show 0 - 10 min wait time. Arrive and you're looking at 4 to 6 vehicles in line with all bays full. Youre better off driving by and looking at the line than trusting this apps wait times. Don't waste your time with this app, Google has everything you need. Better coupons, the locations and probably a better view of how busy the locations are.





The estimated wait times for locations is a farce. I gave up on one location after 10 minutes that stated a 10-20 minute wait when the employee told me it would be over an hour. Traveled to another location that also stated 0-10 minutes. At the time of writing, it has been 30 minutes at the second location and it's still going to be another 15 minute before they'll get started on my vehicle. The app updated to 10-20 minutes but still no where near an accurate wait time that I'm experiencing.





A Google search would reveal the same information as the app... There are coupons but they aren't worth it ($7 off a $99 full synthetic oil change vs. buying a GroupOn coupon for 50% off is a no-brainer). The app doesn't keep track of services you had performed at Valvoline... Simply a way to find a location and maybe the wait time (inaccurate - said there was a possible 10 minute wait time but the place was closed!). For what Valvoline charges they should offer more with their app.





This app shows the same amount of info as a google search. Actually less! I entered the city, zip code, even zoomed in to the exact location of the Valvoline I always use and it's not on their map. Just a blank unmarked building. According to the app there's 0 in my area when google shows 2 within 10mi. of me. Also this app should hold more information. Like a mileage reminder for when I need my next oil change. That list of recommended maintenance that gets pulled up when they scan my car why isn't that on the app? I used the same email to sign up as the one they have on file so at the very least my cars information should be able to be linked and displayed in app. This app literally does nothing for me except show me the coupons I already have sent to my email.
Review Source: Google Play store public user reviews.
You can reach customer service by calling the number provided in the app or visiting the official website for assistance.
Open the app and enter your registered email and password. If you don’t have an account, you can create one easily.
If you need to activate your account, check your email for a confirmation link sent during registration. Click the link to activate.
The customer number can be found in the app under the 'Contact Us' section or on the Valvoline website.