• Kelcey Schroder

  2026/06/05

  

  Every house I do a 360 tour of the app crashes at least twice during taking photos. Then, the images say they are cleared (green) but later I have rooms missing in the floor plan because the the panoramas never uploaded. So many bugs and slow performance with this app. I am quite surprised that Zillow doesn't have something better than this. Fix it, please!

• Brad Falkner

  2026/04/30

  

  Two stars due to ongoing connectivity issues. when I first purchased my Ricoh Theta X the connection with the app was almost instantaneous. now a few months later I have to often restart the camera and restart the app in order to get it connected and sometimes it is a very long process. Edit: Hooray! The connectivity issues appear to have finally been addressed. Thusly, I will increase my rating.

• Karen Rice

  2022/07/01

  

  The APP is Always Troublesome! It takes so much time, waiting for the app to communicate with the camera and then some of the time the images fail to transfer from the camera to the app, and you have to redo the entire tour again. Extremely frustrating! There is no way to simply upload the panoramas from the camera to the listing if the app fails. Do better Zillow. You certainly have the money to provide a more reliable platform!

• James Gordon

  2022/03/09

  

  Just about one out of every three tours simply won't post straight away, often will take lots of troubleshooting... would be less frustrating if the app told you the problem, rather than "Sorry this tour can't be posted right now." Constantly causes the Theta to crash, or disconnects when standing right next to the camera. Edit: App has been massively improved in recent months. Still causes the camera to crash occasionally, but posting tours is much more reliable.

• Stephen Crow

  2020/12/04

  

  I have been using the OIS version of this app for about 8 months with good results. Apparently there are an update on the Apple version that broke the app, Zillow sent out an email stating they were hard at work to fix the problem and advised us to use the Android version if possible until the problem was solved. I downloaded it and noticed i was getting inconsistent results. Most interior photos were under exposed and not usable. But, when I put on the 3 second timer it worked

• J G

  2026/06/22

  

  Latest version crashes after about every third scan. Was working fine before. UPDATE: tried other devices, including flagship phone with 8GB ram. Closed all other apps and rebooted phone. unpaired and repaired the camera. Still crashes all the time.

• Valencia Severo

  2026/06/15

  

  garbage

• Kelcey Schroder

  2026/06/05

  

  Every house I do a 360 tour of the app crashes at least twice during taking photos. Then, the images say they are cleared (green) but later I have rooms missing in the floor plan because the the panoramas never uploaded. So many bugs and slow performance with this app. I am quite surprised that Zillow doesn't have something better than this. Fix it, please!

• Cynthia J Cody

  2026/06/02

  

  Great App!!

• Darrin K

  2026/05/08

  

  This thing has the worst connectivity issues I've ever encountered with any app. it's mind-boggling that you think that this is acceptable for a tool that professionals use.

Review Source: Google Play store public user reviews.